SpinKong Casino Privacy Policy

This Privacy Policy explains how we collect, use, store and protect information when you use our website or services. We take user privacy seriously and handle personal information with care. Please read this page to understand what information we may collect, why we use it and the choices available to you.

Information we collect

The information we collect depends on how you use our services. It may include details you provide, information created through account activity and technical data sent by your device or browser.

Personal and account data

When you create or manage an account, we may collect your name, date of birth, contact details, address and account login information. We may also keep records of communications with our support team and information you provide when updating your account.

Technical and activity data

We may record your IP address, device and browser details, language settings, approximate location and information about how you use the website. This can include pages visited, session times, clicks and error reports. We use this information to operate and maintain the site, help protect accounts and understand technical issues.

Transactional data

We may keep records of deposits, withdrawals, payment methods, transaction amounts and related account activity. Payment details may be processed by payment providers. We do not necessarily receive or store full card details; the information available to us depends on the payment method used.

How we use information

We use information to provide and manage accounts, process transactions, respond to enquiries and maintain the security of our services. It may also help us verify account details, identify unusual activity, prevent misuse, troubleshoot technical problems and meet applicable record-keeping requirements. We use information only for purposes connected with our services or as otherwise explained when it is collected.

Information storage and protection

We use appropriate safeguards designed to protect personal information from unauthorised access, loss, alteration or disclosure. Access to account information is limited to people and service providers who need it for their work. No online service or method of storage can be guaranteed completely secure, so please keep your login details private and contact us if you suspect unauthorised access to your account.

We retain information for as long as it is needed for the purposes described in this policy, including account administration, security and relevant record keeping. The retention period may depend on the type of information and the reason it was collected.

Cookies and tracking technologies

Our website may use cookies and similar technologies to keep essential features working, remember preferences and understand how visitors use the site. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

Sharing information

We may share relevant information with third-party providers that support services such as payments, hosting, technical maintenance and account security. These providers may use information only to perform their services for us. We may also disclose information where required to protect our services, respond to a valid request or meet an applicable legal obligation.

Your privacy rights

You may ask to access personal information linked to your account, request a correction, or ask for information to be deleted where applicable. You may also raise questions about how your information is used. Some requests may be subject to identity checks or other applicable requirements. To make a request, contact our support team through the available account or website channels.

Updates to this policy

We may update this Privacy Policy when our services or information-handling practices change. The latest version will be available on this page. Please review it from time to time to stay informed about how we handle your information.