Responsible Gambling Policy

We want gambling to remain a controlled activity, and player safety is part of how we run SpinKong Casino. We provide tools to help you manage your time and spending, take a break when you need one, and find support if gambling is becoming difficult to control.

Our approach to player protection

Safer gambling starts with clear choices. Set limits that fit your circumstances, check your activity regularly and avoid gambling with money needed for essentials. We encourage you to use the controls in your account before you start playing, rather than waiting until a limit becomes difficult to keep.

Tools to control your activity

You can use account controls to set boundaries around spending and time. Review your settings regularly, particularly if your circumstances change.

Deposit limits

Set a daily, weekly or monthly deposit limit to cap how much you can add to your account. Choose an amount you can afford to lose. You can lower a limit when you need to; requests to increase one may be subject to a waiting period.

Loss limits

A loss limit helps you set a maximum amount you are prepared to lose over a selected period. It is a useful safeguard, but it should not replace a personal budget or make gambling feel like a way to recover earlier losses.

Time limits and account breaks

Session reminders can help you keep track of how long you have been playing. If you need more space, take a temporary account break. During a break, use the time away to decide whether and how you want to return.

Self-exclusion

If a short break is not enough, self-exclusion can prevent access to your SpinKong Casino account for a longer period. You can also register with GAMSTOP, the UK-wide self-exclusion service for participating gambling websites. Contact our support team if you need help finding your account controls or understanding your options.

Signs that gambling may be becoming a problem

Take notice if you are spending more time or money than intended, trying to win back losses, hiding your gambling, or finding that it affects your finances, work or relationships. You do not need to wait for a crisis to ask for help.

Ways to stay in control

Decide on a budget and a time limit before you play. Take regular breaks, check your account activity and stop when you reach a limit. Avoid gambling when you feel stressed or under pressure, and never treat it as a source of income.

Professional help and support

Free, confidential support is available in the UK. GamCare offers advice and access to the National Gambling Helpline. GambleAware provides information about gambling harms and routes to support. Gambling Therapy and Gamblers Anonymous offer further options. If gambling is affecting you or someone close to you, contacting one of these organisations is a practical first step.